City of Sarnia

Methods of Payment

Payment by Mail or In-person

Payment may be made in person or by mail within 15 days of the date of the parking infraction to:

Sarnia Parking
3rd Floor, City Hall
519-332-0330
parking@sarnia.ca

Accepted methods of payment are cash, debit, cheque, or money order. 

Office hours are 8:30 a.m. to 4:30 p.m. Monday to Friday, excluding holidays.

Alternatively, you may notify Sarnia Parking within 15 days of your intention to appear in court by completing the back of your parking ticket and returning it to Sarnia Parking.


Online/Phone Parking Ticket Payment

For your convenience the City of Sarnia accepts online parking ticket payments, as well as phone payments, using Visa or MasterCard.

Payments can be made online by visiting the Paymentus website or calling the Integrated Voice Response phone system (IVR) by dialing toll free:1-855-325-8901.  Parking tickets issued in the past 30 days are eligible to be paid using this service.

Please note: a non-refundable convenience fee is charged by Paymentus, the City of Sarnia’s ticket payment provider for payment of parking tickets.  For parking tickets ranging from $0 to $100.00 the non-refundable convenience fee will be $1.95 and for parking tickets of $300 the non-refundable convenience fee will be $7.95.

To use the Paymentus payment service, please have the following items available before starting your transaction:


Important information:


For 24/7 assistance with payments please call the Paymentus Customer Support Group at 1-800-420-1663 or e-mail customercare@paymentus.com

 

This page was reviewed or revised on Monday, March 21, 2016 11:11 AM